UNIMAS Official Wiki » Dashboard » HOW-TO, Tutorial & User Manual » OFFICE 365 Frequently Asked Questions (FAQ)

OFFICE 365 Frequently Asked Questions (FAQ)

Last modified by Chadrim anak Amping Amping on 2017/02/02 16:25

HOW TO ACCESS TO MY NEW OFFICE 365 ACCOUNT?

1. Go to: https://office365.unimas.my

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2. Enter your email address and password

User ID : User ID@unimas.my
Password : Single ID

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HOW DO I CHANGE MY PASSWORD?

1. Go to Office 365 Home
2. Click settings icon gear icon located at top right of your browser and select Password from the drop-down menu.

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3. Enter your new password

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HOW TO CHECK YOUR MAILBOX STORAGE?

1. Login to Microsoft Office 365
2. Click settings icon gear icon located at top right of your browser and select Mail from the drop-down menu.
3. Expand GENERAL section within left hand navigational panel.
4. Go to General > My Account.
5. You can check your mailbox usage at bottom-right of the page

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HOW TO CONFIGURE YOUR BROWSER TO USE LIGHT VERSION OFFICE 365?

1. Login to Microsoft Office 365
2. Click settings icon gear icon located at top right of your browser and select Mail from the drop-down menu.

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3. Expand GENERAL section within left hand navigational panel.
4. Go to General > Light version.
5. Place a check-mark within "Use the light version of Outlook Web App" check box.
6. Choose Save

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7. Sign out of the standard version, clear the browser cache/cookies, close your browser, and sign in again using a supported browser. You may need to close all open browser windows before you can sign in again.

I FORGOT MY PASSWORD. WHAT SHOULD I DO?

Please contact your domain IT administrator to reset your password or retrieve your username.
1. By phone: +60 82 583848
2. In person: Visit Centre For Information Technology Development & Services, CAIS Building, University Malaysia Sarawak
3. Via e-Mail: hotline_citds@unimas.my (Provide your full name, staff number and IC/Passport number. *Your request will only be processed during working days.)

WHAT WILL HAPPEN TO MY EXISTING MAILBOX IF I HAD OPTED FOR THE OFFICE 365 SERVICES?

Are all of the emails in my mailboxes will be moved to the cloud or only some of the emails will be migrated?

Whatever emails no matter old or new email received by the user until the time the migration process performed will be migrated without any issues as if the mailbox trigger error during the migration process

There is no issues that there are emails that are not migrated unless the user delete the email before being moved to the cloud.
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WHAT ARE THE ADVANTAGES AND DISADVANTAGES OF OFFICE 365 ON CLOUD EMAIL SERVICE?

The advantages of Office 365 Services are as follows:

1. Additional 50 GB of email storage space
2. Additional Features as follows:

  • Lync Online – The use of Lync application that allows users to communicate with each other through chatting, phone calls from PC to PC, screen sharing and video calls, and able to interact with Skype service and video calls, and be able to interact with the Skype service.
  • OneDrive for Business - Provides 1 TB of storage space for each user .It can be accessed anywhere.
  • Sharepoint Site - Offers file sharing features via workspace.
  • Office Web Apps – Online Office Application such as Word, Excel, PowerPoint, and OneNote.

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Disadvanges of 'cloud':

1. Email server is located outside of Malaysia similiarly as Yahoo, Gmail and others.
2. The user is responsible for any loss or leak of information via email.
3. The user need to supervise their own email mailboxes as well as Skydriver storage.

Refer How to FIX OUTLOOK ACCOUNT PROBLEMS IN OFFICE 365

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Created by Chadrim anak Amping Amping on 2016/10/20 15:10

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